Privacy Policy

At Berry and Friends Natural Treats (“we,” “us,” or “our”), we are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our products and services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or provide any personal information to us.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiers: such as your name, email address, postal address, phone number, and other contact information.

Payment Information: when you make a purchase, we collect payment information, including credit card details, billing address, and shipping address.

Account Information: if you create an account on our website, we collect login credentials and other account-related information.

Order History: information about your orders, including order details, purchase history, and customer support requests.

Website Usage Information: including your IP address, browser type, device information, and cookies or similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing: to fulfill your orders, process payments, and deliver products to you.

Customer Support: to provide customer support, respond to your inquiries, and address your concerns.

Account Management: to manage your account, preferences, and provide personalized content and promotions.

Marketing: to send you marketing communications, newsletters, and promotional offers (you can opt out at any time).

Analytics: to analyse website usage, track performance, and improve our services.

Legal Compliance: to comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We may share your personal information with:

Service Providers: third-party service providers who assist us in operating our website and providing our services.

Legal and Regulatory Authorities: when required to comply with legal obligations or respond to government requests.

Business Transfers: in the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

Your Consent: with your explicit consent, or as otherwise disclosed to you at the time of collection.

4. Your Choices

You can exercise the following choices regarding your personal information:

Access and Update: You can access and update your personal information by logging into your account or contacting us.

Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

Cookies: You can manage cookies through your browser settings 

5. Security

We implement reasonable security measures to protect your personal information, but no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Berry and Friends Natural Treats Ltd

Company No. 15060070

Company Address: Penllun View, Ruthin Road, Bwlchgwyn, Wrexham, LL11 5UT